How To Connect Ip Camera To Wireless Router

1. How to ready photographic camera wireless connection to the Router?

First, make certain that the camera is connected to any one of the LAN port of the Router with Ethernet cable.

Visit Tenda official website www.tendacn.com , on the screen top correct corner , input C50s , then click to search. In the "Search Results" list find the C50s Setup Wizard V3.0 download and install .

Double click TendaSetupWizard icon , run this software, click next according guide info, until to the following page.

1. As shown on the picture show, click "", (please close the firewall and antivirus software in your reckoner and make the DHCP server is ON in your Router);

two. Select the camera from the device listing.

3. Click "", input admin in both user name and countersign on the appearing login window, and then click LOGIN to enter the Web page.

On Web page, click System > Network Setting > WiFi .

Select Enable and click Scanning , and so select wireless Router in WiFi List, enter its password, click Test to test the wireless settings. After testing successful, click Utilise to relieve the wireless settings. Pull out network cablevision, and then y'all can utilise the wireless function.

When y'all modify the parameters, you need to click Employ to save your settings.

2. Why the paradigm is not articulate when viewing past smartphone ?

Considering the CloudNeteye default value of video quality is low (QVGA320x176), the resolution is limited, you can set by yourself. Run CloudNeteye,notice the small triangle in device listing, touch it enter into Edit camera > Advanced Settings > Advanced > Video setting>Video Quality page, change video quality to Medium ， High or Max. For detail, refer to device User Manual.

Note: The video quality is higher, the greater consumption of mobile broadband traffic. To save your smartphone broadband traffic, select the appropriate video quality.

iii. Why is information technology and then ho-hum when viewing from my smartphone?

Please utilize 4G or WIFI connection to your smartphone. 2G/3G connection may exist non good plenty for the service. Try to lower the video quality on your mobile telephone to make the video viewing smoother.

iv. Why in that location is no sound from the camera ?

When selecting Speak button on CloudNeteye APP, the audio will exist send to the photographic camera. If you want to hear the sound from the camera ,you lot demand to select Listen button on smartphone APP .

5. The fourth dimension shown on live video is incorrect , how to set information technology?

For the first fourth dimension when yous use the camera, peradventure the time shown on live video is incorrect. Information technology needs to become current fourth dimension from internet for the camera.when the camera connects to internet, the fourth dimension of the photographic camera will update automatically. If information technology doesn't, yous can go to web folio,click Organisation > Arrangement Setting > Time setting to set it manually.

Visit Tenda official website world wide web.tendacn.com , on the screen top right corner , input C50s , then click to search. In the "Search Results" list find theC50s Setup Wizard V3.0download and install .

Double click TendaSetupWizard icon , run this software, click next according guide info, until to the post-obit page.

1. As shown on the picture, click "", (delight close the firewall and antivirus software in your computer and make the DHCP server is ON in your Router);

two. Select the camera from the device list.

3. Click "", input admin in both user proper name and countersign on the appearing login window, and and so click LOGIN to enter the Web page.

On spider web folio,click SYSTEM > System Setting > Time setting to set manually . Afterward setting the time, click Utilise to relieve the settings.

6. Video blurs on a new camera, how to arrange information technology ?

The factory default focus settings may not match your condition. You can adjust it to the all-time according to your need .turn the focusing band and cheque the image at the same fourth dimension. Till the image become clear.(about the focusing band position ,please reference user transmission)

seven. Why videos on camera are not true in color?

Cameras with CMOS sensor are sensitive to low-cal. Videos color may be affected when the low-cal is dark or the light mix with nature light. If the light is as well nighttime, you tin can add the illumination. If it considering of the light mixing with natural light, please just choose one light.

8. Why the epitome is blackness and white during the daytime?

Because the poor lighting triggers Night-vision fashion, it causes the infrared LED to turn on.

There are two ways to solve this problem.

Solution 1, Increase the illumination.

Solution 2, Close the Night mode. More details, please reference the user manual about Video aspect setting.

9. Why the voice is low and the noise of camera is loud?

You tin accommodate the volume of the photographic camera .about the setting please reference Adjust the Book of photographic camera in User manual.

x. Why there are ripples in the videos?

Cameras with CMOS sensor are sensitive to light. This may be caused by night lite illumination. If the power frequency of light does not match to the bodily setting, it volition cause ripples. About the frequency aligning, delight reference Open or close the Infrared light /Adjust the Saturation, brightness and contrast of image in user manual.

11. What requirements need when using Tenda IP Camera ?

A Router that can connect to Internet(upload/download bandwidth more than than 256K).

Figurer (Intel i5 or above CPU, Windows Bone,IE) optional for PC software recording

Smartphone (Android ii.3 or above, iOS4.three or above)

12. My photographic camera cannot be reset. What should I practise?

Continue pressing the Reset button about five seconds, till to hear the vox of "di" .Wait about twoscore seconds .When the lite flashes , the photographic camera reset successfully.

thirteen. Can the IP camera work when connect to reckoner directly, like connect the USB photographic camera to the computer?

IP camera is an independent network equipment.Just connect the photographic camera to the Router via wireless or ethernet cable, the camera can work unremarkably.

14. Why do I accept to reconfigure the camera wireless connection to my wireless Router every time when the Router restarts? Sometimes I cannot even search the wireless SSID of my Router.

A. Manually set your wireless router'due south channel to any number betwixt 1-11. Do Not apply channel 12 or channel thirteen.

B. Make sure your router's SSID is a combination of messages and numbers and does not include any special characters, Chinese characters or symbols!

C. Manually specify your wireless Router'southward security settings, WPA2-PSK, AES. Practice Non utilise the Auto option.

After configuring your Router as required above, connect the camera to your Router with Ethernet cable, then you tin can search the wireless.

15. I view the videos on the photographic camera but they are very tedious and bad stream,why?

If you are viewing videos from the local network , information technology may exist caused by bad Wireless signal ,computer speed, Router speed . If you are viewing videos from Cyberspace , it may exist caused past poor network bandwidth. Y'all can lower the video quality of the photographic camera to keep the video fluent when viewing.

16. Can the PTZ of camera rotate all the time?

The PTZ rotates via motor driving .If the motor rotates frequently, it will shorten the lifetime of the motor. Therefore, we don't suggest to rotate the PTZ for long time.

17. What kinds of modes of video recording do the photographic camera back up ?

A. Recording to Micro SD card: information technology needs to purchase Micro SD card and insert the Micro SD card to the camera. The Micro SD carte du jour should class6 or above.

B. Recording to calculator :record videos locally via the photographic camera's Web page or CloudNeteye

For PC software .

C. Recording to smartphone: New smartphone APP support recording to smartphone.

18. What kinds of smart phone that back up Tenda camera APP?

CloudNeteye APP, Android organisation:two.3 or above Apple iOS organization: iv.iii or in a higher place

19. How virtually the photographic camera's secure? Tin can others connect to my camera?

Tenda cameras do not need to register account, which can protect your personal data perfectly . P2P direct video manual engineering science. The video does not via the server to salve. Do not worry well-nigh video leakage. If the others desire to connect to your camera, they take to know the UID and password of the camera .otherwise, no one can connect to your photographic camera.

20. How much Chapters of an external Micro SD card does the camera back up? How long will it record.

Support Max up to 32G. Nether the condition like setting motion detection recording ,the image solution is 640x480, it tin can record at to the lowest degree 1 month .

21. Whether the photographic camera tin alarm me when someone breaks into my firm simply I am non at domicile?

Yes. You can set the function of motion detection to alarm from spider web page .About setting detail, please reference Motion detection setting of the photographic camera'due south user manual .

22. How to connect photographic camera to NVR ?

Our camera support standard ONVIF, all kinds of NVR that support standard ONVIF can connect to the camera. The specific connecting method delight reference NVR user manual .The ONVIF port of photographic camera please reference the camera user manual .

23. When the Micro SD bill of fare is total , can it delete the previous recording automatically ?

Aye ,when the Micro SD menu is full ,it tin comprehend the previous recording automatically.no need to take out it to delete .

24. Does the camera support cloud storage?

Tenda IP photographic camera back up personal Micro SD card to record .Users tin replay it past smartphone .Because the security, tenda IP cameras do not support public Deject Storage.

25. What system of PC required for running the C50s V2.0 Setup Wizard?

To install the wizard setup, it need the Windows Bone support, like Win8,vii , Vista, XP.

26. Why it cannot search the Photographic camera when I run the C50s Setup Wizard V3.0and click the "search (F3) ".

Please turn off the firewall and anti-virus software on the computer first, and and so click "search" (F3), or endeavour to use some other computer to run the C50s Setup Sorcerer V3.0to configure. If you lot still tin can't search the camera, delight follow these steps to undergo screening, solve the fault.

(1) Check the ca mera's ability connection is normal or not.

Check the camera'due south LED is on or not, if information technology does not light, and then Check the camera'south power connexion.

(two) Check the camera and the computer is in the same local network or not.

The Photographic camera connect to the Router's LAN port, and check the Router'south LAN port LED is on or not. If not light, replace the connecting cable and effort over again. The computer connect to the Router'south other LAN port, and check the Router'south other LAN port LED is on or not.

Note: The camera is unable to connect to the port of DSL MODEM, Cable MODEM, PON MODEM that pour to the Router.

(3) After the previous two steps, and then click the "search" (F3).

(four) If later the previous three steps, information technology withal can't search the camera, delight take the following methods to direct access the camera.

Run "TendaCamera" APP on smart phone ,click "+" of "Device" first ,then click "LAN Search" to search the photographic camera .Yous will meet the camera's UID and IP listed .enter the IP of the camera searched past smart phone on the browser. So you lot tin visit the photographic camera.

27. How to set Motion Detection and the email alarm on IP Camera ？

To use the role of electronic mail alarm, you demand to set Motion detection setting and warning setting.

Mail service setting :

On Spider web page, click SYSTEM > Advance Setting > Email . You can set email setting parameters .

When motion detection alarm is triggered, information technology can send email to your appointed e-mail box. Simply y'all need to ready email service parameters correctly showtime. Below is email setting example for your reference.

Server Name: Choose Server Proper name correspondent with your email address. For example, if you lot utilise Gmail, the Server Name should choose smtp.gmail.com .

Server port : Keep the default value .Usually there is no need to change it.

SSL: Go on the default value . Normally in that location is no demand to modify it .

Authentication: Keep the default value . Normally there is no need to modify it.

User Name: your email address.

Password: Same every bit the user name mail password.

Ship to :Receiver email .Information technology could be gear up the aforementioned email address as the User proper noun's .Or other kinds of email addresses .y'all can set max three post addresses.

From As: sender electronic mail accost .it should be same as your User Name e-mail accost .

Afterwards setting the parameters ,click Test firstly to cheque whether the settings is successful or not .When testing the email setting ,the sender mailbox will send an email to the receiver mailbox . After testing successful , click Apply to salve the settings .

Alarm setting :

On Web page, click SYSTEM > Alarm Setting > Move Detection. Select Alert With Snap and Send Email to ,equally folio shows beneath .Later setting ,click Apply to relieve the settings .

Afterward these two steps settings above ,when movement detection is triggered ,the camera will transport alarm to your appointed email

Annotation: Frequently transport alarm e-mail, sometimes the postal service servers volition treat information technology every bit spam postal service. Please use caution bulletin alarm function.

28. How to log in the spider web folio ?

Visit Tenda official website www.tendacn.com , on the screen top right corner , input C50s , then click to search. In the "Search Results" listing discover the C50s Setup Wizard V3.0download and install .

Double click TendaSetupWizard icon, run this software, click next according guide info, until to following page.

1. As shown on the picture, click "", (please close the firewall and antivirus software in your computer and make the DHCP server is ON in your Router);

2. Select the photographic camera from the device list.

iii. Click "", input admin in both user proper noun and countersign on the appearing login window, and then click LOGIN to enter the Web UI. You volition then be able to watch videos or do system setting. If you need to modify the IP address, delight refer to the assistance item on the right How to Modify the Device IP config.

If information technology needs to set up the photographic camera IP manually ,delight reference the assistance tips about How to Modify the device's IP config at the correct side of the page .

If the user is the first fourth dimension to enter the spider web page, it will remind the user to download actor.

1) Click Download Player on the peak of Live video page, it will pop-upwards IPCamerasetup.aught item which nether the screen.

ii) click open button to download IPCamerasetup.goose egg and open up it in decompressing tool software similar WinARA decompressing tool software.

3) Double click IPCamera.exe to terminate installing the video player.

After install the video player, you can view the live video from the spider web.

29. when I apply CloudNeteyeForPC software to view the video, it reconnects automatically very 1 minute, why?

When the computer and camera are not in the same local network, or the photographic camera'due south Net service provider and the computer's Internet service provider is dissimilar, it volition happen this situation .there are two means to solve the problem .

Way 1.connect the camera and computer in the same local network .

Way 2. both of the camera and computer connect to the same Internet service provider.

30. When I use CloudNeteyeForPC software to prepare the camera wireless connection via remote setting function, it does non piece of work, what should I do ?

Delight prepare it on smartphone APP, or go to the device's web page to fix it.

31. When I utilise CloudNeteyeForPC software to record, how to set up recording and playback recording?

Set recording:

on live screen page, Click ,it begin to tape.

Playback recording:

one) click ,choose playback

ii) select the camera in device name list .

3) cull the date

iv） click search

5) in the search consequence ,you can run across the video recording listed co-ordinate to the selected date .

half dozen) Double click the filename to playback the recording .

32. When I use CloudNeteyeForPC software to record and snapshot, how to ready the snapshot and video recording path?

1 ） click , information technology appears page as beneath .

2) Cull a path in Snap shot and video recording path to tape the snapshot and video .

33. How to upgrade the arrangement firmware of the camera?

Showtime, download the firmware to your computer from Tenda official website .The firmware package proper name is "C50s V2.0 system firmware". Then use decompressing tool software to decompress the firmware parcel. The file like "C50s V2.0-ReleaseDate.sw" is system firmware.

2nd, go to the web folio to upgrade the firmware.

Visit Tenda official website www.tendacn.com , on the screen peak right corner , input C50s , and so click to search. In the "Search Results" list find the C50s Setup Wizard V3.0download and install .

Double click TendaSetupWizard icon , run this software, click next according guide info, until to following page.

one) As shown on the picture, click "", (please close the firewall and antivirus software in your computer and make the DHCP server is ON in your Router);

ii) Select the photographic camera from the device listing.

3) Click "", input admin in both user name and countersign on the appearing login window, and then click LOGIN to enter the Web folio. As pic shown below.

4) On Web page, click SYSTEM >System Setting > Initializing. Information technology appears page as below.

5) Click Brower… of Upgrade, it will pop up a box of path .Cull "C50s V2.0-ReleaseDate.sw" firmware, which you want to upgrade. Then click Use push button to upgrade.

6) During the upgrading process, there is a progress bar that shows electric current process. Please make sure the internet connection, power supply is working well .Delight do null just waiting for the process finishing patiently.

7) After upgrading, go to Device Info page to check if the software information is the 1 that upgraded. Y'all tin can check information technology through the release date of the firmware.

a) If the upgrading is successful, Then go to System >System Setting > Initializing folio, select Factory Default and click ok to do manufactory default setting .Note: some new functions can exist used just afterward factory default.

b) If the upgrading is failed, Please check if the firmware selected is right or non firstly. Then check whether the network connectedness and ability supply is working well or not, or if you did other operation during the upgrading process .After checking that ,redo the upgrading process according to step 6-7 .

8) After doing factory default successful, the camera can exist used normally.

34. Why there is no video role player on Google Chrome browser when viewing?

When viewing the alive video on The Google Chrome browser, it needs to download and install VLC media player first.

35.For stream media player software, like VLC media player, through what URL address to become the video stream for the photographic camera?

URL address: rtsp://192.168.0.10/011 , Suspect 192.168.0.10 is the IP photographic camera IP address

36. If there is no DHCP server to allocate IP address for the camera, what is the default IP accost?

The default IP address of the camera is 192.168.1.88

37. Can I connect the camera to the calculator via wire cablevision directly?

Yes .And the operation step as blow .

Pace one .Gear up static IP address of the computer. Set the computer'southward NIC IP address as 192.168.i.X （ X ranges from ane-254 ， except 88 ） in IP address .Enter 255.255.255.0 in Subnet Mask. The other options is no demand to fill.

Step two. Connect the photographic camera to figurer directly.

Pace three. Open up IE browser on the reckoner, and enter 192.168.one.88 in address bar. Then you tin can visit the camera.

38. If the camera can record without connecting to network?

Yes. As long as the camera connect to power, and insert Micro SD menu, the photographic camera will begin to record. The default recording mode is move detection, which means the camera only record a pic.

39. Can the smartphone or estimator connect to the camera directly via WiFi?

Yes. The functioning step as below.

Step 1. Please keep printing the "RESET" button of the camera virtually v seconds till to hear the vocalization of "di". Expect nigh xl seconds .When the light flashes the camera become to AP mode .It volition announced admission point, which SSID name is"IPC-AP-XXX".Then open the WiFi folio of your smartphone or reckoner. Search and connect to the"IPC-AP-XXX"admission signal.

Annotation : If you lot upgrade the camera's system firmware that released subsequently the August 2015. Printing the "RESET" button about two seconds, the camera go to AP manner .

Step2. Run CloudNeteye APP , click "add together camera, then click "Search" to add camera, input password "admin", click "OK" to finish add camera.